Refund Policy

Introduction

We want you to be completely satisfied with our service. If you're not happy with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

Eligibility for Refunds

• Refund requests must be submitted within 2 days (48 hours) of purchase. Requests submitted after this period will not be eligible for a refund.
• For monthly subscriptions, the number of points used must not exceed10% of the total monthly points.
• For annual subscriptions, the number of points used must not exceed1.5% of the total annual points.
• These conditions are mandatory criteria for determining refund eligibility.

How to Request a Refund

1. Contact our support team via email or through our contact form
2. Provide your order number and reason for the refund request
3. Our team will review your request and respond within 2-3 business days

Processing Time

Once approved, refunds will be processed within 5-10 business days and credited back to your original payment method.

Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.